Meet The Team: Jane Laycock
Describe Bel & The Dragon
No matter how many times I visit a Bel & The Dragon, the first thing that strikes me is the people: happy, friendly, caring & eager to serve each & every guest to the best of their ability. It’s a well-oiled machine that ticks every box on my list.
Describe your role at Bel & The Dragon
First and foremost, I am responsible for recruiting great people who share our values. In my role as Director of People & HR, I have spent a lot of time developing my understanding of the business to ensure that we have the most effective people strategy and that I represent the values of the company. This also includes equipping the teams with the necessary training guides & procedures, ensuring that internal communications are flowing throughout the company, recognising, rewarding & appreciating good employees and helping them to progress. Of course, there are many processes that have to be followed so it is important to have a good sense of judgment. Firm but fair.
What do you enjoy about your role?
Many, many things. I have always worked in the hospitality industry and have been fortunate enough to meet some very talented people in a variety of exciting UK & international roles. 25 years on and I feel as passionate as ever. My greatest opportunity & reward is to create and implement strategies that will further individual careers and achieve organisational growth. It is always important to embrace change.
What do you love most about Bel & The Dragon?
We invest heavily in learning & development and want to help our employees build a career with us. Our training programmes enable us to retain the best talent and mean that many of our managers are now promoted from within. Employees who take pride & pleasure in their role as well as demonstrating a commitment to the company and desire to progress will go far. Furthermore, I believe this philosophy has taken our business & brand to a new level.
Best Bel & The Dragon dish?
It always takes me a while to choose what to have, which I have always thought is a sign of a good restaurant. I start off wanting everything on the menu, then whittle it down to something more manageable. Sometimes salad can feel like a bit of an obligation but our Salad of Duck with Spring Onion & Radishes topped with Toasted Sesame Seed Dressing is incredibly good. Addictive in fact.
Rosé de Léoube, without question. It keeps summer alive when the British weather is being temperamental – the ultimate achievement in my book. In fact, I enjoy it all year round.
Posted 5th June 2016 by Rachel Borland